About Norterra Tech

We provide people-first IT services that support your team, simplify tech, and strengthen operations.

OUR CORE VALUES

Our Core Values

People Come First: Every decision we make starts with people in mind. We design IT services around your team’s needs, ensuring support always feels thoughtful, helpful, and aligned with how you work.

Own the Outcome: We take full responsibility for the results of our IT services. That means following through, solving problems fully, and doing what’s right for you, not what’s easiest or fastest.

Keep it Simple: We communicate clearly, avoid tech jargon, and make sure you always know what’s happening. Our IT services are built to reduce complexity, not add confusion.

Be Worth the Trust: Trust is earned through actions. We show up, stay consistent, and prove through every IT service interaction that your business is in reliable, capable hands.

About - Intro Photo
OUR PEOPLE

Work with Trusted Professionals

Partner with a Minnesota-based, veteran-led team that brings accountability, discipline, and decades of combined IT expertise to every engagement.

We act as a true extension of your business, delivering proactive, secure, and people-first support that keeps your systems reliable and your growth on track.

How it All Began

How it All Began

Norterra Tech was founded with a simple idea: IT services should feel human.

After years of watching businesses struggle with cold, transactional support, we set out to create something better — a company built around empathy, reliability, and genuine partnership with the people we serve.

From day one, we’ve focused on delivering IT services that remove stress instead of adding to it.

By taking the time to understand each client’s unique challenges, we’ve built lasting relationships rooted in trust, consistency, and a shared commitment to getting things done the right way.

What Makes Norterra a Leading Local IT Provider

30+ Years

Combined experience

2,500+
End users supported
99%
Customer satisfaction

Fully Certified to Address Your Pressing IT Concerns

When you choose us, you gain the confidence of working with a team that meets the highest standards in IT.

Our ITIL, SOC 2, and Microsoft certifications ensure your systems are managed with proven best practices and security at the core.

As a Microsoft and Lenovo partner, we connect you with trusted technology that drives real results.

Our Veteran Small Business Certification reflects the accountability and discipline we bring to every engagement.

We are active members of the Minnesota, Dakota County, and Lakeville Chambers, as well as the MSP Alliance.

These connections keep us rooted in the communities we serve while giving your business the advantage of national expertise.

Norterra Tech

Introducing Our Leadership Team

Jeremy Williams

Owner and CEO

Jeremy Williams, Owner & CEO of Norterra, brings 25+ yrs in IT, leading teams, solving challenges, and delivering reliable MSP solutions.

Andrew Jarmuzek

CIO - Chief Information Officer

Principle Engineer and Fractional CTO Andrew is a Principal Engineer with 10+ years in security, networking, project management, and solutions design for businesses of all sizes.

Kate Williams

Vice President of Business Success & Co-Owner

Kate Williams, co-owner of Norterra Tech, streamlines operations and strategy to ensure growth, efficiency, and client success.
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