Accelerate engineering results with industry-certified IT support and proven reliability.
Reduce IT issues by 30-40% in 3 months with 24/7 monitoring and industry-certified support experts.
Achieve 80% first call resolution for fast, effective solutions that minimize engineering downtime.
Experience onboarding in 3 weeks or less, ensuring zero disruption to your critical projects.
Benefit from a 99% call answer rate and 5-minute response times, keeping your team productive.
Stay protected with CMMC and ITIL-certified security, tailored to engineering compliance needs.
See how Norterra Tech drives reliability, efficiency, and security for engineering teams.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
Expert support across all IT domains
24/7 helpdesk support ensures your engineering team gets immediate assistance any time, minimizing downtime and keeping your projects on schedule.
Proactive systems monitoring detects and resolves potential issues before they impact your workflow, delivering up to 40% fewer IT problems in three months.
CMMC and ITIL-certified security services protect your intellectual property and sensitive data, aligning with engineering industry regulations and standards.
Rapid onboarding, completed in three weeks or less, means your team transitions smoothly to new IT systems with no project interruptions or productivity loss.
First-call resolution for 80% of support requests keeps your engineering workflows moving, reducing recurring issues and eliminating unnecessary delays.
Specialized support for industry-specific software ensures your CAD, BIM, and project management applications perform optimally and integrate seamlessly.
Comprehensive documentation and regular system reviews keep your IT environment transparent and audit-ready, supporting compliance and strategic planning.
Custom IT consulting delivers tailored solutions that optimize workflows, reduce costs, and scale technology with your engineering firm’s evolving needs.
Disaster recovery planning and business continuity solutions safeguard your firm against data loss, interruptions, and unforeseen technical failures.
Engineering firms demand robust technology, secure systems, and immediate support. Norterra Tech delivers with 24/7 helpdesk access, ensuring your team is never left waiting during mission-critical moments.
Rapid response and first-call resolution rates mean IT issues do not interrupt project timelines. Certified engineers understand the complex software and compliance standards unique to your industry, providing tailored solutions that fit your workflows.
You gain measurable improvements from day one, cutting IT issues by up to 40% in just three months, so you can focus on engineering innovation, not troubleshooting.
With Norterra Tech, your firm receives technology services designed to deliver strategic value and measurable results.
Every service is built around your unique operational needs, so technology becomes an asset, not a distraction.
Downtime and unresolved IT issues can stall engineering projects and increase costs. Norterra Tech’s certified support team is available around the clock, with a 99% call answer rate and an average five-minute response time to keep your operations running smoothly.
Advanced systems monitoring and rapid troubleshooting ensure problems are resolved before they impact your workflow. You receive proactive recommendations that strengthen your infrastructure and reduce recurring issues.
With demonstrated experience supporting over 2,000 companies, you can trust your technology foundation is both secure and scalable as your firm grows.
Streamline your engineering workflows with expert IT support and proven 24/7 reliability.
Protecting intellectual property and sensitive data is essential for engineering firms. Norterra Tech provides comprehensive cybersecurity services, including 24/7 threat detection and compliance management, so your information, and your clients’, remain safe.
From CMMC certification to regular vulnerability assessments, your systems are fortified against evolving cyber threats. Multi-factor authentication and strict data handling protocols are implemented to align with industry best practices.
With a track record of 100% client satisfaction, your firm benefits from peace of mind and an IT partner dedicated to safeguarding your reputation and results.
Gain seamless, reliable IT support tailored to the unique demands of engineering firms. You benefit from rapid response times, 24/7 helpdesk access, CMMC-certified experts, and proactive systems monitoring, ensuring your critical workflows remain uninterrupted. Improve efficiency and reduce downtime with a partner who resolves 80% of issues on the first call and delivers measurable IT improvements within the first three months.
Your engineering firm receives a customized onboarding plan, with transition times typically under three weeks. You get a dedicated point of contact, thorough documentation, and zero disruption to ongoing projects. Regular system reviews and clear communication ensure your team is fully supported and operational from day one, backed by a 99% call answer rate and 100% client satisfaction.
Experience a 30-40% reduction in IT issues within the first three months. With 24/7 systems monitoring, rapid five-minute response times, and industry-certified professionals, your engineering workflows stay productive and secure. Enjoy fewer interruptions, faster issue resolution, and technology that scales with your project demands, empowering your team to focus on innovation, not IT headaches.
All support is delivered by certified professionals with deep experience in engineering, manufacturing, and compliance-driven industries. Your firm benefits from ITIL and CMMC-certified experts who understand the regulatory and operational needs unique to engineering. Every solution is designed to keep your systems secure, compliant, and ready for any technical challenge.
Protect your sensitive project data and intellectual property with robust, multi-layered cybersecurity. You gain peace of mind from 24/7 monitoring, advanced threat detection, regular vulnerability assessments, and compliance support, ensuring your firm meets industry standards and minimizes risk from cyber threats and data breaches.
