Reduce IT headaches with expert healthcare-focused managed services, backed by a 30-year track record of reliability and compliance.
Cut IT issues by up to 40% in 3 months, proven by over 2,000 companies and healthcare clinics supported.
Achieve 80% first-call resolution and 99% call answer rates, ensuring clinicians get help fast, every time.
Ensure HIPAA and CMMC compliance with ITIL-certified experts who have 15 years in healthcare IT.
Onboard your healthcare team in 3 weeks or less, minimizing downtime and disruption to patient care.
Get 24/7 helpdesk and systems monitoring, so your IT environment is always secure and available.
Trusted by medical practices, clinics, and healthcare networks for reliable IT support.
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
Comprehensive solutions for your healthcare organization
Benefit from 24/7 helpdesk support with an average 5-minute response time, ensuring clinicians and staff have immediate assistance whenever technical issues arise, keeping patient care uninterrupted.
Proactive systems monitoring identifies and resolves potential problems before they impact your operations, reducing downtime and enhancing data security across your healthcare environment.
Comprehensive cybersecurity measures protect sensitive patient data and ensure ongoing HIPAA and CMMC compliance through advanced threat detection and managed vulnerability assessments.
Seamless EHR and practice management system integration streamlines workflows, reduces manual data entry, and enhances overall care delivery for your patients and staff.
Rapid, expert onboarding transitions your organization to managed IT in three weeks or less, minimizing downtime and ensuring all systems are ready from day one.
Cloud solutions tailored for healthcare provide secure data access, reliable backups, and scalability, so your practice is prepared for growth and disaster recovery scenarios.
Regular compliance audits and policy reviews keep your organization aligned with evolving HIPAA and CMMC requirements, reducing regulatory risks and audit stress.
Device and endpoint management ensures all computers, tablets, and mobile devices are secured, updated, and tracked, protecting against unauthorized access or data loss.
Predictable, flat-rate IT budgeting allows you to control technology costs, eliminate surprise expenses, and reinvest savings into patient care and organizational growth.
Healthcare organizations face unique IT challenges, from strict compliance requirements to the need for uninterrupted access to patient data. With managed IT services designed specifically for healthcare, you gain a partner with 15 years of experience in the sector, ensuring every solution meets the highest industry standards.
Proactive monitoring and rapid response minimize downtime and help you avoid costly disruptions. Your staff can focus on patient care while the technology runs reliably in the background. Best-in-class cybersecurity protects sensitive data and meets regulatory demands.
With over 2,000 companies supported and a track record of 100% client satisfaction, you can trust that your IT infrastructure is in expert hands, delivering measurable improvements in both efficiency and security.
Managed IT services for healthcare deliver more than just technical support, they empower your organization to meet compliance, security, and operational excellence goals.
With measurable improvements in issue resolution and user satisfaction, your healthcare practice operates at its best.
Compliance and data security are non-negotiable in healthcare. Expert managed IT services offer comprehensive protection, including advanced threat detection, vulnerability management, and secure device controls.
Continuous monitoring ensures rapid identification and response to potential risks, reducing the chance of breaches or downtime. Regular audits and policy reviews help maintain ongoing compliance with HIPAA, CMMC, and other standards.
Your organization benefits from a proactive approach that safeguards patient trust, keeps regulators satisfied, and provides peace of mind for your stakeholders.
Discover how you can reduce IT issues and improve patient care with expert support.
Maximize operational uptime with a robust IT framework tailored for healthcare environments.
With a 99% call answer rate and rapid 5-minute average response, your staff receives immediate support for critical issues. Advanced monitoring tools identify problems before they escalate, while a dedicated team ensures continuity of service for both clinical and administrative systems.
Experience a 30, 40% reduction in IT issues, empowering your team to deliver better care and streamline operations.
Experience seamless IT management tailored for healthcare organizations. With managed IT services, you gain 24/7 proactive monitoring, rapid helpdesk support, and robust cybersecurity, all designed to keep your systems HIPAA-compliant and running smoothly. Enjoy fewer IT disruptions, predictable costs, and peace of mind knowing your patient data and operational workflows are always protected.
Protecting sensitive patient data is critical in healthcare IT. You benefit from end-to-end cybersecurity solutions, including advanced threat detection, continuous monitoring, and rapid incident response. These measures help ensure full compliance with regulatory standards like HIPAA and CMMC, so you can focus on patient care without worrying about data breaches.
Downtime in healthcare can impact patient care and productivity. You receive 24/7 helpdesk support with an average 5-minute response rate and 99% call answer rate. Leveraging advanced remote monitoring, most IT issues are resolved quickly, 80% on the first call, minimizing disruptions and keeping your operations running smoothly.
Yes, managed IT services can be customized to fit your healthcare organization’s unique needs. From EHR integrations and custom reporting to scalable cloud solutions and secure device management, you get a tailored approach that aligns with your regulatory requirements, operational goals, and growth plans.
Switching to managed IT services is seamless. You benefit from an efficient onboarding process, typically completed in three weeks or less, ensuring minimal disruption to your daily operations. Clear communication and a dedicated transition team ensure your systems, users, and processes are supported every step of the way.
