Transform IT challenges into opportunities with proven, industry-certified outsourcing.
Reduce IT issues by 30-40% in three months with certified experts and proven processes.
Get 24/7 helpdesk and systems monitoring to ensure uptime and rapid response every day.
Benefit from a 99% call answer rate and 80% first call resolution for real-time support.
Onboard quickly with a seamless process taking three weeks or less, minimizing disruption.
Ensure compliance with ITIL and CMMC certified professionals for regulated industries.
Hear how expert IT outsourcing has improved uptime, security, and cost efficiency for clients like you.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Expert support across all IT domains
Enjoy 24/7 helpdesk support with a 99% call answer rate, ensuring your team always has access to expert IT assistance when needed most.
Benefit from proactive systems monitoring, identifying and resolving issues before they impact your operations and keeping your business running smoothly.
Leverage industry-certified expertise in healthcare, non-profit, and manufacturing, ensuring compliance, security, and tailored solutions for your sector.
Experience fast and seamless onboarding in three weeks or less, minimizing disruption and enabling your business to realize value quickly.
Receive comprehensive IT asset management, including inventory tracking, lifecycle management, and procurement guidance for optimal efficiency.
Access advanced cybersecurity services, from vulnerability assessments to real-time threat response, built to protect sensitive business data.
Rely on ITIL and CMMC certified professionals for compliance-driven environments, meeting regulatory demands and reducing audit risks.
Get scalable user support for organizations from 10 to 3,000+ end-users, ensuring everyone receives consistent, reliable IT services.
Achieve measurable improvements with a 30-40% reduction in IT issues, backed by an 80% first call resolution rate and a 100% CSAT score.
When you outsource IT with Norterra Tech, you gain more than just technical support, you gain a strategic partner committed to measurable business outcomes. With three decades of collective experience, your business benefits from deep industry expertise, rapid response times, and tailored technology solutions that address your unique needs.
Enjoy the confidence of 24/7 helpdesk support and proactive systems monitoring that minimize downtime and ensure business continuity. Our highly trained, ITIL and CMMC certified teams deliver consistent, high-quality service with a 100% client satisfaction rate and a 99% call answer rate, so you never feel left in the dark.
Clients consistently experience a 30-40% reduction in IT issues within the first three months, thanks to our proven processes and focus on first-call resolution. You can trust that every aspect of your IT environment is managed with precision, security, and a commitment to your business goals.
Entrusting your IT operations to Norterra Tech means you receive unmatched reliability and security, built on a foundation of industry certifications and a track record of supporting over 2,000 companies. Our comprehensive outsourcing services are designed to fit businesses of all sizes, especially those in healthcare, non-profit, and manufacturing sectors.
With Norterra Tech, you access a responsive, expert team that keeps your systems secure, your team productive, and your technology aligned with your business strategy at all times.
By partnering with Norterra Tech, you mitigate the risks and costs associated with in-house IT management. Our outsourcing services are structured to deliver immediate efficiencies, cost savings, and peace of mind, backed by a 100% CSAT score.
Leveraging advanced tools, industry best practices, and a responsive support model, you enjoy predictable results, reduced downtime, fewer IT issues, and enhanced compliance across every touchpoint.
Your organization receives tailored reporting, transparent communication, and a partner that actively works to align technology investment with your business growth. The end result: streamlined operations, reduced incident rates, and a robust technology foundation that empowers your success.
Unlock better performance, security, and reliability with expert IT outsourcing today.
Norterra Tech’s IT outsourcing services are built to scale with your business. Whether supporting 10 or 3,000+ users, you receive the same commitment to excellence and measurable outcomes.
Our support model adapts to evolving business needs, providing flexible options for on-site, remote, and hybrid environments. Specialized experience in highly regulated industries ensures compliance, data security, and business continuity at every stage.
Choosing Norterra Tech means choosing a partner dedicated to your long-term growth, with proven results and a customer-first approach that consistently exceeds expectations.
You gain reliable IT outsourcing services that deliver 24/7 helpdesk support, a 99% call answer rate, and rapid onboarding in under three weeks. Experience measurable improvements with:
Your business benefits from a dedicated team with a combined 30 years of IT experience, including specialized support for healthcare, non-profit, and manufacturing sectors. You receive tailored solutions, predictable costs, and access to advanced security protocols, all designed to minimize downtime and keep your operations on track.
IT outsourcing services ensure your systems are continuously monitored and protected. With 24/7 systems monitoring, prompt incident response, and compliance with industry standards, you minimize the risk of breaches and downtime. This proactive approach safeguards sensitive data and keeps your business compliant with regulations.
Onboarding is efficient and seamless, taking three weeks or less. You receive a personalized transition plan, guided setup, and ongoing support from experts familiar with your industry. This ensures minimal disruption and a smooth handover, so your team can focus on core operations immediately.
You can expect measurable results, such as a 30-40% reduction in IT issues within the first three months, an 80% first call resolution rate, and a 100% CSAT score. These outcomes reflect a proven track record of delivering reliable, high-quality IT outsourcing solutions.
