Eliminate IT bottlenecks, accelerate project delivery, and reduce operational headaches with certified, industry-specific IT experts from Norterra Tech, onboarded within 3 weeks.
Why choose Norterra Tech for IT Staff Augmentation?
Overcome IT skill shortages fast, onboarding in 3 weeks or less, supported by 30 years of combined expertise.
Reduce IT issues by 30-40% in the first 3 months, as proven for 2,000+ supported companies.
Achieve 80% first-call resolution with industry-certified professionals for immediate problem-solving.
Ensure 24/7 support and systems monitoring, so your operations stay secure and uninterrupted.
Experience a 100% CSAT rate, every client satisfied with scalable and reliable IT solutions.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Seamless team integration and rapid deployment
Get rapid access to highly skilled IT professionals, ready to integrate as part of your team. Norterra Tech’s staff augmentation service covers project managers, systems administrators, network specialists, and helpdesk technicians. Each expert is vetted, ITIL and CMMC certified, and equipped to deliver results from day one. You receive customized support aligned with your goals, industry standards, and compliance requirements.
Onboarding is completed in 3 weeks or less, ensuring minimal disruption. Professionals are trained in your systems and processes, providing an immediate boost to productivity and operational continuity. Fast integration means you can respond quickly to business or project demands, no lengthy hiring cycles required.
All professionals are ITIL and CMMC certified, bringing a high level of process discipline and cybersecurity awareness. Their expertise spans healthcare, non-profit, and manufacturing, ensuring sector-specific problem-solving. You receive reliable, compliant, and secure IT support at every level.
Each engagement includes 24/7 helpdesk coverage and proactive systems monitoring, ensuring issues are identified and resolved before they impact your business. With an 80% first-call resolution rate and a 99% call answer rate, you gain peace of mind and continuous operational uptime.
Cost efficiency is built in from the start. With Norterra Tech, you achieve a 30-40% reduction in IT issues in the first 3 months, minimizing downtime, reducing overhead, and maximizing ROI. Flexible contracts let you scale resources up or down as your needs change, optimizing your IT spend.
Benefit from dedicated client success management and transparent reporting. Every engagement comes with clear KPIs, regular check-ins, and a commitment to 100% client satisfaction. You always have direct access to decision-makers who ensure your business objectives are met.
Rapidly strengthen your IT capabilities with expert professionals who integrate seamlessly with your team. Norterra Tech’s IT staff augmentation delivers highly qualified, industry-certified talent on demand. With 30 years of combined experience and specialization in healthcare, non-profit, and manufacturing, you receive the right expertise at the right time, ensuring your projects stay on course and your systems run smoothly.
Confidently tackle IT challenges with a partner trusted for 100% client satisfaction. Norterra Tech’s rigorous vetting ensures you work with professionals who deliver 80% first-call resolution and a 99% call answer rate. Every engagement is backed by a deep understanding of your industry and a commitment to measurable, strategic outcomes.
Unlock rapid scalability and reduce IT challenges by partnering with proven experts.
Gain instant access to a pool of IT experts ready to seamlessly integrate with your team. With Norterra Tech’s IT staff augmentation, you can scale technical resources quickly, minimize hiring risks, and address critical skills gaps. Benefit from:
Your augmented IT staff will work as a true extension of your team, following your processes and priorities. Expect professionals who understand your industry’s challenges, deliver 80% first-call resolution, and maintain a 100% CSAT. Norterra Tech’s experts blend in seamlessly, ensuring collaboration, transparency, and continuous improvement for your operations.
IT staff augmentation helps you fill IT skill gaps fast, without the overhead of full-time hiring. Whether you need short-term expertise or long-term support, you’ll reduce downtime, speed up project delivery, and see a 30-40% reduction in IT issues within the first three months. Your business stays agile and competitive with the right technical talent.
All Norterra Tech staff undergo rigorous vetting and training, including ITIL and CMMC certification. You receive professionals with proven experience: 30 years combined in IT, 15 years in healthcare and non-profit, and 10 years in manufacturing. Trust that every expert is qualified, background-checked, and committed to your success.
Augmented IT professionals can be onboarded in 3 weeks or less, letting you respond rapidly to project demands or unexpected needs. With over 2,000 companies supported and 3,000+ end-users, Norterra Tech ensures minimal disruption and immediate value so your business goals stay on track.
