Accelerate compliance and productivity with 24/7 expert support tailored to life sciences IT challenges.
Eliminate recurring downtime with 24/7 systems monitoring and see up to 40% fewer IT issues in 3 months.
Achieve rapid onboarding, go live in 3 weeks or less, supported by ITIL and CMMC certified professionals.
Maximize productivity with 80% first call resolution and a 99% call answer rate for urgent requests.
Protect sensitive data with compliance-driven solutions designed specifically for healthcare and life sciences.
Benefit from 30 years of IT expertise and 100% client satisfaction across 2,000+ organizations served.
Real feedback from organizations thriving with industry-leading IT support
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Expert support across all IT domains
Comprehensive managed IT services tailored for life sciences organizations, providing 24/7 helpdesk support, system maintenance, and proactive monitoring to minimize downtime and maximize productivity.
Robust cybersecurity solutions designed to protect sensitive patient and research data, including threat monitoring, vulnerability assessments, and compliance with industry-specific regulations.
Regulatory compliance consulting and implementation, ensuring your IT infrastructure aligns with HIPAA, CMMC, and FDA requirements for seamless audits and minimized legal risk.
Cloud migration and management services that enable secure, scalable access to critical research applications and data from anywhere, with full compliance and robust backup solutions.
Custom workflow automation for laboratories and research teams, streamlining processes, improving accuracy, and accelerating time-to-result through strategic IT integration.
Data backup and disaster recovery planning with tailored business continuity strategies, ensuring rapid restoration and minimal loss in the event of an outage or breach.
24/7 systems monitoring and performance optimization, enabling early detection of issues, predictive maintenance, and continuous improvement for your IT environment.
Lab system and device integration services, connecting instruments, platforms, and databases for seamless data flow and enhanced research collaboration.
End-user training and IT support for researchers and staff, delivering personalized onboarding, troubleshooting, and knowledge transfer to optimize technology adoption and usage.
Life sciences organizations face unique IT challenges, from strict regulatory demands to safeguarding sensitive data and ensuring system uptime. With Norterra Tech, you gain a partner who understands your industry’s requirements and delivers tailored, compliance-driven solutions.
Our IT services are built around 24/7 helpdesk support, proactive systems monitoring, and rapid response times, ensuring your research and operations never miss a beat. Certified experts, including ITIL and CMMC professionals, provide guidance and hands-on support for even the most complex environments.
Clients routinely see a 30-40% reduction in IT issues within the first three months, allowing you to focus on advancing science and patient outcomes with confidence in your technology foundation.
Trust your IT infrastructure to a team with deep industry expertise and a proven record of supporting over 2,000 organizations. Norterra Tech delivers measurable value through:
Our approach is results-driven, prioritizing both operational efficiency and robust compliance so your organization can innovate without compromise.
Efficient IT management is crucial for life sciences organizations navigating evolving regulatory landscapes and digital transformation. Norterra Tech ensures you stay ahead with strategic, future-ready solutions.
Enjoy continuous support with a 99% call answer rate and 5-minute average response time, reducing operational bottlenecks and downtime. Our specialists understand the intricacies of healthcare and research, providing proactive guidance every step of the way.
With our help, your teams can focus on core objectives while technology runs seamlessly in the background, resulting in improved compliance, greater security, and higher productivity.
Discover how streamlined IT can accelerate compliance and reduce operational risk.
When you partner with Norterra Tech, you receive more than just IT support, you gain a strategic ally committed to your success in the life sciences sector.
From handling sensitive patient and trial data to integrating advanced research platforms, our solutions are designed to evolve with your needs. Our 100% client satisfaction rate reflects our commitment to delivering measurable results and peace of mind.
Transform your IT challenges into opportunities for growth, knowing that your infrastructure, data, and compliance needs are managed by an experienced, responsive team.
Experience seamless IT management for your life sciences organization with expert support that ensures regulatory compliance, data security, and reliable uptime. Benefit from:
You gain access to comprehensive IT services designed to reduce downtime, improve compliance, and increase productivity. You enjoy:
Your organization benefits from IT services that prioritize patient data security and regulatory compliance. You receive:
Enjoy rapid, responsive support with a team that answers 99% of calls and resolves most issues on the first contact. You get:
Your IT environment is optimized for both innovation and compliance, helping you focus on scientific breakthroughs. You benefit from:
