Transform productivity with AI-driven Copilot tools, rapid onboarding, and expert support, backed by 30 years of IT excellence.
Why choose Norterra Tech for Managed Microsoft Copilot Services?
Struggling with slow adoption? Rapid onboarding gets you Copilot-ready in 3 weeks, proven by our 80% first call resolution rate.
Concerned about downtime? Experience 24/7 helpdesk support and 99% call answer rate, ensuring seamless productivity.
Worried about security? CMMC and ITIL-certified processes protect your data, meeting stringent compliance standards.
Losing time to manual tasks? Copilot automation delivers up to 40% IT issue reduction in just 3 months.
Need reliable guidance? 30 years of IT experience and a 100% CSAT rate ensure your success with Copilot.
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
End-to-end Copilot deployment and optimization
Unlock seamless Copilot deployment with personalized planning, configuration, and onboarding. Certified experts handle licensing, integration with your existing Microsoft 365 environment, and user setup to ensure rapid value realization. Benefit from a proven onboarding process that delivers Copilot to your teams in three weeks or less, minimizing disruption and accelerating productivity. Ongoing check-ins and adoption analytics keep your rollout on track.
Receive industry-leading 24/7 helpdesk and technical support for all Copilot users. Issues are resolved quickly, 80% on the first call, with a 99% call answer rate and average response time under five minutes. This ensures your teams remain productive and get immediate assistance, backed by a 100% CSAT score and deep product expertise.
Protect your data and meet compliance requirements with ITIL and CMMC-certified processes. Copilot environments are monitored 24/7 for threats, vulnerabilities, and unauthorized access. Regular audits, patch management, and security awareness training keep your business ahead of evolving risks, ensuring both data safety and regulatory adherence.
Drive continuous value from Copilot with tailored optimization services. Experts monitor usage analytics, gather feedback, and deliver targeted improvements to workflows, automations, and integrations. This ensures ongoing efficiency gains, user adoption, and ROI, while adapting Copilot to your evolving business objectives and processes.
Empower your staff to harness Copilot’s full capabilities through ongoing training and knowledge transfer. Customized learning paths, practical workshops, and on-demand resources make it easy for users to adopt new features, optimize their workflows, and maximize productivity with confidence.
Receive transparent reporting and actionable insights on Copilot deployment, usage, and outcomes. Regular performance dashboards and executive summaries keep you informed of adoption rates, efficiency improvements, and support trends, enabling data-driven decisions and clear ROI tracking for your investment.
Unlock the full potential of Microsoft Copilot with Norterra Tech’s managed services. From initial strategy to post-launch support, every step is handled by certified experts with deep IT and industry experience. Enjoy tailored deployments, ongoing optimization, and seamless integration into your workflows. 24/7 monitoring and support ensure you maximize ROI, stay secure, and keep users productive, so you gain real, measurable business value, faster.
Experience Copilot as a strategic asset, not just a tool. Norterra Tech delivers ongoing analytics, usage insights, and proactive improvements, ensuring your Copilot deployment evolves with your business. With rapid response times, industry-leading satisfaction, and expert guidance, you turn AI-powered productivity into a competitive advantage, securely, efficiently, and with confidence.
Unlock immediate productivity gains and streamline your workflow with expert Copilot management.
With Managed Microsoft Copilot Services, you gain AI-powered productivity tools fully customized for your business needs. You receive expert deployment, ongoing optimization, and 24/7 support, allowing you to boost efficiency, reduce manual tasks, and improve collaboration. Key benefits include tailored onboarding, advanced automation, and proactive monitoring for secure, seamless Copilot adoption.
You experience a fast, guided rollout, onboarding is completed in three weeks or less, ensuring minimal disruption to your daily operations. Dedicated experts handle every step, from initial setup to user training, so you can realize value from Microsoft Copilot faster. Expect a streamlined transition, with personalized support and clear communication throughout.
Security and compliance are prioritized with continuous monitoring and proactive risk management. You benefit from ITIL and CMMC-certified processes that reduce vulnerabilities and ensure data protection. Regular audits, updates, and multi-layered safeguards keep your Microsoft Copilot environment secure, helping you meet industry regulations with confidence.
You gain round-the-clock access to a highly responsive helpdesk, with a 99% call answer rate and an average five-minute response time. If issues arise, 80% are resolved on the first call, minimizing downtime. Ongoing user support and training maximize adoption and productivity, ensuring your team gets the most from Copilot’s features.
You see measurable results quickly, with a 30-40% reduction in IT issues within the first three months. Managed Copilot Services are designed to deliver continuous optimization and efficiency improvements, so you benefit from streamlined workflows, better collaboration, and enhanced business outcomes, backed by a 100% client satisfaction rate.
