Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
Remove IT barriers with non-profit-focused solutions proven to cut issues by 30% in three months.
Cut recurring IT issues by up to 40% in just 3 months, proven by results from over 2,000 companies supported.
Get ultra-fast support with a 5-minute call rate and 99% answer rate, no waiting, no frustration, just solutions.
Protect data and meet compliance with CMMC and ITIL certified systems, backed by 24/7 monitoring and helpdesk.
Onboard your non-profit in 3 weeks or less, with expert guidance tailored to your unique challenges and workflows.
Enjoy 80% first call resolution, issues are fixed right away, keeping your organization running at full speed.
Hear from organizations who have boosted efficiency, security, and mission impact.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Comprehensive support for mission-driven organizations
24/7 helpdesk support ensures your staff and volunteers get fast, expert assistance whenever issues arise, minimizing downtime and keeping operations running smoothly.
Real-time systems monitoring provides constant oversight of your critical infrastructure, detecting and resolving issues before they impact your mission or disrupt daily activities.
Cybersecurity and compliance solutions safeguard sensitive donor and client data, meeting strict industry standards including CMMC and ITIL certifications for peace of mind.
Cloud migration and management streamline your access to files and applications, supporting remote teams and enabling secure, flexible collaboration from anywhere.
IT consulting and strategy services help you make the most of your technology budget, optimizing systems and creating roadmaps aligned with your non-profit’s goals.
Hardware and software procurement ensures you receive cost-effective, non-profit-friendly technology solutions that are reliable, scalable, and easy to manage.
Data backup and disaster recovery solutions protect your organization from data loss, ensuring business continuity and fast restoration in the event of an incident.
Onboarding and training empower your team to use new systems confidently, with tailored support that accelerates adoption and maximizes technology investment value.
Network design and management deliver secure, high-performance connectivity, supporting everything from day-to-day operations to special events and campaigns.
Non-profits face unique challenges balancing mission-driven goals with operational efficiency. This service delivers IT solutions designed specifically for charitable organizations, helping you reduce downtime, secure sensitive data, and stretch your technology budget further.
With a 30-40% reduction in IT issues in the first 3 months, you benefit from a responsive helpdesk, real-time systems monitoring, and strategic guidance, all built on decades of experience in the non-profit sector.
Every service is measured against industry-leading benchmarks, ensuring you receive not just technical support, but a partnership that drives measurable, mission-critical outcomes for your organization.
Experience the difference that specialized non-profit IT services can make:
Trust an IT partner who understands your mission and delivers strategic value at every step.
Your organization gains access to a deep bench of IT experts who understand the complexities of grant reporting, volunteer management, and donor data security.
With over 2,000 companies supported and 3,000+ end-users managed, you can be confident that every challenge is met with experience and proven solutions, not guesswork.
Advanced certifications and continuous training ensure your systems are always secure, reliable, and aligned with the evolving needs of your non-profit.
Boost productivity and reduce IT headaches, see how expert support transforms your impact.
Rest easy knowing your IT partner offers a 100% CSAT rating and consistently high first-call resolution rates.
Every support request is handled with urgency and expertise, so your staff and volunteers can focus on the mission instead of troubleshooting tech problems.
Regular performance reviews and transparent reporting give you the insights needed to make informed technology decisions that support your goals and growth.
Unlock reliable IT support tailored for non-profits, helping you focus on your mission while reducing technical headaches. With 24/7 helpdesk assistance, you gain peace of mind, faster issue resolution, and systems optimized for security and compliance, all backed by proven expertise and measurable outcomes that empower your organization to do more.
You benefit from IT services designed to maximize your resources and minimize downtime. Expect a 30-40% reduction in IT issues within the first 3 months, onboarding in 3 weeks or less, and ongoing support that keeps your team productive and your data protected, ensuring technology never stands in the way of your impact.
Rest assured your sensitive donor and client data stays secure with advanced cybersecurity solutions, 24/7 monitoring, and compliance with ITIL and CMMC standards. These controls help you meet regulatory requirements, reduce risk, and inspire trust in your organization’s technology infrastructure.
You receive strategic technology consulting focused on your unique non-profit needs. From cloud migrations to software selection and integration, expert advisors help you choose cost-effective, scalable solutions, so you can achieve greater efficiency, stretch your budget, and better serve your community.
Experience responsive, knowledgeable support with a 5-minute average call rate and 99% answer rate. This means issues are addressed quickly, minimizing disruption to your team and ensuring you always have a technology partner ready to help, day or night.