Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
Transform your pharma & med tech IT with faster support and proven compliance expertise.
Reduce downtime with a 99% call answer rate, ensuring you get help instantly when it matters most.
Experience 24/7 monitoring and support, so your systems remain secure and compliant at all times.
Cut IT incidents by 30-40% in the first 3 months, boosting productivity and minimizing disruption.
Accelerate onboarding with a 3-week or less setup, so your team gets fast, effective support.
Leverage ITIL and CMMC-certified expertise tailored to the pharma and med tech industries.
Trusted by Life Sciences Leaders for Fast, Reliable, and Secure IT Support
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Expert solutions for regulated healthcare technology
Receive end-to-end IT support with a 24/7 helpdesk, rapid response times, and expert troubleshooting, reducing downtime and empowering your team to focus on innovation and patient outcomes.
Enhance security and compliance with proactive monitoring, real-time alerts, and immediate remediation, protecting your sensitive data and ensuring regulatory alignment at every stage.
Streamline onboarding and IT transitions in three weeks or less, providing a seamless experience for your staff and minimizing disruptions to mission-critical operations.
Access ITIL and CMMC-certified consulting services to align your technology, processes, and policies with industry standards, reducing risk and achieving audit-ready compliance.
Leverage cloud solutions tailored for pharma and med tech, enabling secure collaboration, scalability, and data protection to support your growth and digital transformation goals.
Benefit from managed endpoint security, patch management, and device monitoring, keeping every workstation, lab instrument, and mobile device secure and up to date.
Implement and support specialized software for regulatory reporting, research, and clinical workflows, ensuring your tools work together for optimal efficiency and compliance.
Gain disaster recovery and business continuity planning, so your data and operations are protected against outages, cyber threats, and unforeseen events.
Experience vendor management and technology procurement tailored to your needs, optimizing IT investments and ensuring compatibility with your unique infrastructure.
Pharma & Med Tech IT Services are designed to meet the unique demands of your industry, providing secure, compliant, and efficient technology support. You benefit from tailored solutions that address regulatory complexities and protect sensitive data.
With 24/7 helpdesk and systems monitoring, your organization can ensure business continuity and minimize disruptions. Proactive support and rapid response times keep your teams productive and your operations running smoothly.
Backed by 30 years of combined IT experience and 15 years in healthcare, you gain a trusted partner who understands your environment. The result is measurable reductions in IT issues and improved outcomes for your critical operations.
Choosing specialized IT support for pharma and med tech delivers measurable value and peace of mind. Key benefits include:
These outcomes ensure your business stays ahead of compliance requirements, maintains operational excellence, and protects critical data, empowering you to focus on innovation and patient care.
IT downtime and compliance risks can cost your business time, money, and reputation. With robust 24/7 monitoring and support, these challenges become manageable and predictable, not disruptive.
Proactive system oversight means potential issues are identified and resolved before they impact your operations. This focus on prevention leads to fewer incidents and greater reliability for your technology infrastructure.
Leveraging decades of experience and industry certifications, you receive guidance and support that aligns with your goals, delivering tangible, continuous improvement in IT operations and compliance standards.
Accelerate your compliance, security, and operational effectiveness today.
Every pharma and med tech organization faces unique IT, compliance, and operational challenges. With tailored solutions, you get support that adapts to your business and regulatory landscape.
Rapid onboarding, deep industry expertise, and a proven track record with over 2,000 companies ensure your technology foundation is strong from day one.
Experience measurable improvements in efficiency, security, and compliance, with support that grows alongside your business and drives long-term value.
You gain access to industry-leading IT support tailored for the pharmaceutical and medical technology sectors. With 24/7 helpdesk and systems monitoring, you can count on rapid response times, compliance expertise, and a significant reduction in IT issues, helping you maintain critical operations, regulatory alignment, and data security at all times.
You benefit from a streamlined onboarding process that takes three weeks or less, ensuring your team is up and running quickly. This rapid onboarding means you experience minimal disruption, immediate support, and a smooth transition to a more reliable, secure IT environment designed specifically for pharma and med tech needs.
With 30 years of combined IT experience, including 15 years in healthcare and life sciences, you receive specialized, industry-compliant solutions. You can expect support that addresses unique regulatory and operational challenges, helping your business reduce downtime, enhance productivity, and meet strict compliance standards.
24/7 systems monitoring and proactive support mean your pharma or med tech operations remain secure and uninterrupted. You receive real-time alerts, quick issue resolution, and expert guidance to prevent costly breaches or downtime, protecting sensitive data and ensuring compliance with industry regulations.
Your IT issues are resolved faster, with an 80% first call resolution rate and a 99% call answer rate. This ensures your team can focus on innovation and patient outcomes, not tech support, and experience fewer disruptions and greater peace of mind.