Radiology IT Services

Advanced radiology IT solutions for seamless imaging operations, backed by 24/7 expert support and rapid response times.

Resolve radiology IT issues 30-40% faster with 24/7 helpdesk and expert support, proven by an 80% first call resolution rate.

Minimize workflow disruptions with a 5-minute average call rate, giving your team immediate access to IT solutions.

Protect sensitive imaging data with HIPAA-compliant security and continuous systems monitoring for total peace of mind.

Experience seamless onboarding in 3 weeks or less, ensuring uninterrupted patient care and rapid technology adoption.

Leverage 30 years of combined IT experience and ITIL certification for reliable, industry-focused radiology IT management.

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Trusted by Radiology Practices for Reliable IT Performance

Discover how leading radiology teams have improved uptime and efficiency with Norterra Tech.

Our Clients

Radiology IT Services That Power Clinical Excellence

Expert support for every aspect of radiology IT

24/7 Helpdesk Support

Get round-the-clock helpdesk support with rapid 5-minute average response times, ensuring your radiology systems stay online and staff get immediate assistance for any IT issue.

Systems Monitoring

Benefit from proactive, 24/7 systems monitoring that detects and resolves issues before they affect your clinical workflows, keeping imaging operations running seamlessly.

Cybersecurity & Compliance

Protect sensitive imaging and patient data using advanced cybersecurity protocols, HIPAA compliance, and regular risk assessments tailored to radiology environments.

Integration & Interoperability

Experience seamless integration and management of PACS, RIS, EMR, and other radiology platforms, streamlining your data flow for faster diagnosis and improved reporting accuracy.

Accelerated Onboarding

Reduce onboarding time to three weeks or less with comprehensive planning, data migration, and staff training for uninterrupted radiology operations.

Certified Process Management

Leverage ITIL and CMMC certified processes for best-in-class service management, ensuring compliance with industry regulations and consistent operational excellence.

Issue Reduction Programs

Minimize recurring IT disruptions with a proven 30-40% reduction in issues within the first three months of service, delivering measurable improvements for your department.

Healthcare IT Expertise

Rely on a dedicated team with 30 years of combined IT experience and deep healthcare expertise, supporting over 2,000 organizations and 3,000 end-users.

Strategic IT Consulting

Access tailored technology roadmaps and strategic consulting to drive digital transformation, optimize imaging workflows, and support your long-term growth goals.

Our Partners

Measurable Results from Proven Radiology IT Solutions

30 Years
Combined IT experience in years
15 Years
Radiology and healthcare expertise
30-40%
IT issue reduction in 3 months
Radiology IT Services

Unlock Continuous Uptime and Reliable Radiology IT Support

Choosing Norterra Tech for your radiology IT needs means partnering with a team that truly understands the complexities of healthcare technology. With over 15 years supporting the healthcare and non-profit industries, you benefit from specialized knowledge focused on compliance, security, and clinical efficiency.

Enjoy the confidence that comes with 24/7 systems monitoring, a 99% call answer rate, and a proven track record of supporting over 2,000 organizations. Your practice will see measurable reductions in IT issues, often by 30-40% within the first three months, enabling uninterrupted imaging and reporting.

Every solution is tailored to the unique demands of radiology, ensuring seamless integration, rapid support, and technology that empowers patient care. Norterra Tech’s ITIL-certified processes deliver reliability and peace of mind, so you can focus on your core mission.

Boost Imaging Efficiency with Proactive and Secure IT Solutions

Radiology IT Services from Norterra Tech provide comprehensive, proactive support designed to minimize downtime and maximize system performance.

  • 24/7 helpdesk support ensures your team never faces IT challenges alone.
  • Advanced cybersecurity measures protect patient and imaging data from threats.
  • Seamless integration of PACS, RIS, and EMRs streamlines your workflow.
  • Proactive monitoring identifies and resolves issues before they impact care.
  • Onboarding in three weeks or less guarantees a rapid, disruption-free transition.

Trust in a partner with a 100% CSAT rating and deep experience in healthcare IT management to deliver measurable improvements in your radiology department’s efficiency and compliance.

Radiology IT Services
Radiology IT Services

Experience Rapid Response and Scalable Radiology IT Expertise

When IT issues arise in a radiology setting, fast response is critical to maintaining patient care and clinical workflows. Norterra Tech delivers with an average 5-minute call rate and a 99% answer rate, ensuring your staff always has expert help at their fingertips.

By leveraging a robust, CMMC-certified support structure, you can trust that your imaging environment is protected and fully compliant with industry standards. This commitment translates into reduced downtime and more consistent, reliable access to vital imaging data.

With over 3,000 end-users supported, Norterra Tech is equipped to scale solutions for radiology groups of any size, delivering peace of mind and measurable improvements in operational performance.

Request a Radiology IT Services Consultation Today

Streamline your radiology workflow and minimize costly IT disruptions.

Ensure Data Security and Regulatory Compliance in Radiology IT

Security and compliance are non-negotiable in radiology IT. Norterra Tech’s services are rooted in ITIL and CMMC certifications, offering an unmatched level of data protection and adherence to regulatory standards.

Continuous monitoring, regular risk assessments, and industry best practices ensure your patient information and imaging data remain secure at all times. The team’s experience in healthcare IT means you benefit from solutions designed to exceed HIPAA and other regulatory requirements.

This proactive approach helps you avoid costly breaches, penalties, and operational setbacks, giving you the assurance needed to focus on delivering exceptional patient outcomes.

Radiology IT Services

Frequently Asked Questions About Radiology IT Services

How quickly can IT issues be resolved for our radiology department?

Rely on industry-leading expertise and 24/7 helpdesk support to keep your radiology IT systems running smoothly. With Norterra Tech, you benefit from rapid response times, proactive monitoring, and a dedicated team that resolves 80% of issues on the first call. Enjoy seamless workflow, heightened data security, and compliance with healthcare standards for total peace of mind.

How does Norterra Tech secure sensitive patient imaging data?

You gain full HIPAA-compliant security and end-to-end protection for your radiology department’s sensitive data. Norterra Tech implements robust cybersecurity protocols, advanced encryption, and continuous systems monitoring. This ensures your imaging data, patient records, and communications are always safeguarded against breaches, so you can focus on delivering exceptional patient care.

What is the onboarding process like for new radiology clients?

Your radiology team experiences fewer IT disruptions and faster resolutions with an average 5-minute call response time and a 99% answer rate. Norterra Tech supports over 3,000 end-users, reducing IT issues by 30-40% in the first three months. This allows your staff to remain productive and focused on clinical excellence, not technical setbacks.

Can you integrate with our existing PACS and RIS systems?

Benefit from seamless integration of your radiology software, including PACS, RIS, and modality systems, for optimized workflows. Norterra Tech specializes in connecting imaging platforms and EMRs, ensuring data flows efficiently and securely. This results in faster access to images, improved reporting, and enhanced patient outcomes.

Is support available 24/7 for urgent radiology IT needs?

You receive customized onboarding tailored to your unique radiology environment, completed in three weeks or less. Norterra Tech’s ITIL-certified process ensures a smooth transition, minimal downtime, and comprehensive training for your staff. This means you can quickly leverage advanced radiology IT solutions without disruption to patient care.