Faster, more secure collaboration with industry-leading support and proven results.
Reduce IT issues by 30-40% in 3 months with expert Skype for Business deployment and support.
Enjoy a three-week or less onboarding process, minimizing disruption and accelerating user adoption.
Benefit from 24/7 helpdesk and systems monitoring for maximum uptime and user satisfaction.
Experience 80% first-call resolution and a 99% call answer rate for all Skype for Business queries.
Gain peace of mind with ITIL and CMMC certified support, ensuring secure, compliant operations.
Hear from clients who experienced seamless onboarding, expert support, and measurable results
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Expert support across all communication needs
Receive comprehensive deployment planning, seamless migration, and expert configuration for a secure, efficient Skype for Business rollout tailored to your organization’s needs.
Benefit from custom training sessions, user guides, and hands-on support to ensure your team quickly adopts Skype for Business and utilizes its full capabilities.
Access proactive 24/7 monitoring of your Skype for Business environment, allowing for rapid detection and resolution of issues to maintain optimal uptime.
Get dedicated helpdesk support with a 99% call answer rate and an 80% first-call resolution rate, ensuring your team’s questions are addressed immediately.
Enhance your security posture with encrypted communications, multi-factor authentication, and compliance solutions, handled by ITIL and CMMC certified specialists.
Integrate Skype for Business seamlessly with Microsoft 365, SharePoint, Outlook, and other business-critical applications for unified workflows and improved productivity.
Scale your communication tools effortlessly with flexible licensing, user management, and feature enhancement as your organization’s needs evolve.
Benefit from detailed analytics and reporting to monitor usage, performance, and adoption, providing actionable insights to optimize your communication strategy.
Leverage ongoing optimization and regular system reviews to ensure Skype for Business continues to deliver maximum value and aligns with your business goals.
Skype for Business Services deliver unified communication and collaboration tools designed for organizations seeking efficiency, reliability, and security. You access streamlined video calls, messaging, and voice services integrated seamlessly with your existing Microsoft infrastructure.
With expert onboarding and a three-week or less deployment, your team experiences minimal downtime and rapid adoption. Advanced security and compliance support ensure your sensitive data and conversations stay protected, vital for healthcare, non-profit, and manufacturing sectors.
Continuous 24/7 support and proactive system monitoring keep your communication tools running smoothly. The result is fewer IT issues, higher productivity, and a better user experience for every employee, wherever they work.
Skype for Business Services offer a robust, scalable solution for organizations looking to enhance collaboration and streamline communication. You receive strategic value through:
This ensures your organization stays connected, responsive, and secure in today’s dynamic business environment.
Skype for Business Services empower your team with reliable, enterprise-grade communication tools. You benefit from seamless voice, video, and messaging channels that drive productivity, regardless of location.
Enjoy the confidence of 24/7 support, with specialists resolving most issues on the first call and providing guidance during every step of your deployment and ongoing operations.
Ongoing system monitoring and continuous improvement initiatives ensure your communication environment stays ahead of potential issues, delivering measurable business value and user satisfaction.
Streamline communication and boost productivity with tailored Skype for Business solutions.
With Skype for Business Services, your organization gains more than just a communication platform, you receive a strategic partnership focused on long-term efficiency and growth.
Tailored deployment plans, comprehensive training, and proven onboarding processes minimize disruptions and foster rapid user adoption, helping your team realize value quickly.
Leverage industry-leading expertise, measurable IT issue reduction, and a 100% client satisfaction rate to transform how your teams connect, collaborate, and drive results every day.
With Skype for Business Services, you gain reliable, enterprise-grade communication tools that enable seamless video, voice, and messaging collaboration. Enjoy secure connections, high uptime, and integration with your existing IT environment. Professional onboarding ensures rapid adoption and minimal downtime, while ongoing support keeps your team productive. Benefit from enhanced security, consistent user experience, and robust compliance features that empower your organization.
You can expect a quick and smooth transition to Skype for Business, thanks to expert onboarding and proven project management processes. Enjoy a three-week or less onboarding period, minimal disruptions, and personalized training. Post-launch, access 24/7 helpdesk support and continuous system monitoring to keep your communication tools running smoothly, reducing IT issues by up to 40% in just three months.
Skype for Business Services are designed for flexibility, scaling with your organization’s needs as you grow. Easily add or remove users, deploy new features, and integrate with Microsoft 365 and other business-critical applications. This ensures you can adapt quickly to market changes, support remote or hybrid teams, and maintain secure communication across all locations without hassle.
Security and compliance are prioritized with Skype for Business Services. Benefit from ITIL and CMMC certified support teams, encrypted communications, and proactive systems monitoring. Your data and conversations remain safe, reducing the risk of breaches while meeting industry regulations. These services are ideal for healthcare, non-profit, and manufacturing sectors, providing peace of mind for sensitive operations.
When issues arise, you receive rapid, expert support with an average five-minute call rate and 99% call answer rate. Most problems are resolved on the first call, thanks to an 80% first call resolution rate. The helpdesk is available 24/7, ensuring your critical communication tools remain online and productive around the clock, minimizing downtime and business disruption.
