Stop vendor risks before they impact your business. Norterra Tech’s vendor audit solutions deliver proven risk reduction, regulatory peace of mind, and measurable improvement in vendor performance.
Why choose Norterra Tech for vendor audits?
Uncover hidden IT risks with vendor audits that have reduced issues by 30-40% for 2,000+ companies.
Ensure compliance, 15 years of healthcare/non-profit experience and CMMC certification, proven results.
Respond quickly to issues: 5-minute call rate, 99% answer rate, and 80% first call resolution.
24/7 monitoring lets you detect and address vendor-related threats before they escalate.
Enjoy a seamless onboarding process, audits begin within 3 weeks and deliver actionable results fast.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Comprehensive risk assessment and compliance expertise
Norterra Tech’s risk assessment process examines your vendors’ IT controls, data handling practices, and compliance with industry regulations. You receive a detailed risk profile for each vendor, highlighting vulnerabilities and priority actions. Rely on experts with ITIL and CMMC certification to deliver a structured, thorough analysis that protects your organization and ensures you meet regulatory obligations.
All vendor contracts and SLAs are meticulously reviewed for clarity, enforceability, and alignment with your business goals. Norterra Tech identifies contractual gaps, ambiguous responsibilities, and underperforming service levels, providing recommendations that help you renegotiate terms and safeguard your interests.
Security and data privacy audits ensure your vendors are protecting sensitive information according to industry best practices and compliance standards. Norterra Tech tests for vulnerabilities, verifies encryption and access controls, and benchmarks your vendors against HIPAA, CMMC, or GDPR as required.
Norterra Tech provides a performance evaluation of your vendors’ IT support, responsiveness, and issue resolution rates. With metrics-driven insights, you can compare results to your own standards, such as average 5-minute call rates and 80% first call resolution, and demand accountability from third-party providers.
Ongoing monitoring ensures your vendors remain compliant and responsive after the initial audit. Norterra Tech sets up 24/7 monitoring and scheduled follow-ups, so you can proactively address new risks, regulatory changes, or performance dips before they affect your operations.
You receive clear, actionable reporting with prioritized recommendations and risk scores. Norterra Tech’s reports empower you to make fast decisions, support regulatory documentation, and drive continuous improvement across your vendor ecosystem, resulting in fewer IT issues and stronger compliance.
Vendor audits by Norterra Tech enable you to proactively identify and mitigate third-party risks before they threaten your data, compliance, or reputation. Benefit from a comprehensive review of contracts, security practices, and operational controls, delivered by a team with 30 years of industry experience and a 100% CSAT track record. Detailed reports and actionable recommendations ensure your vendor ecosystem stays resilient and aligned with your business goals.
With Norterra Tech, you gain peace of mind knowing your vendors are held to the highest standards. Ongoing monitoring and annual audits keep your third-party ecosystem compliant and secure, while dedicated support ensures issues are resolved swiftly. Safeguard your operations and reputation with a partner trusted by thousands of organizations across healthcare, manufacturing, and beyond.
Identify hidden risks and strengthen your vendor relationships with expert audits.
You gain a clear understanding of each vendor’s compliance, security practices, and service performance. Vendor audits help you minimize risk, maintain regulatory standards, and ensure seamless operations by identifying gaps before they impact your business. Protect your data, your reputation, and your bottom line with proactive vendor management.
You receive a detailed assessment covering data security, regulatory compliance, and service quality. Expect actionable reports highlighting strengths, weaknesses, and prioritized recommendations for improvement. This transparency empowers you to make informed decisions and demand accountability from your third-party partners.
Your organization benefits from reduced risk exposure, enhanced compliance, and improved vendor relationships. Through a structured vendor audit, you can identify potential vulnerabilities early, prevent costly incidents, and strengthen your overall IT ecosystem for sustainable growth and peace of mind.
You can prepare by gathering all relevant contracts, policies, and past performance reports from your vendors. Ensure your key stakeholders are briefed and your IT teams are available to support the audit process. Open communication and clear documentation will help maximize the audit’s value.
You should schedule vendor audits annually or whenever you onboard a new critical supplier. Regular reviews help you address evolving threats, regulatory changes, and shifts in vendor performance, keeping your organization resilient in a dynamic digital landscape.
