VoIP and Unified Communications Services

Elevate collaboration and reliability with secure, expertly managed VoIP and unified communications, backed by 30 years of industry experience and 24/7 support.

Why choose Norterra Tech for VoIP and Unified Communications Services?

Slow response times disrupt business. With an average 5-minute call rate and 99% call answer rate, you get rapid, reliable support for your communication systems.

Complex migrations cause downtime. Onboarding is completed in 3 weeks or less, ensuring a seamless, disruption-free switch to advanced unified communications.

Persistent IT issues hinder productivity. Enjoy a 30-40% reduction in IT issues within the first 3 months, thanks to expert monitoring and optimization.

Security concerns threaten data. CMMC-certified practices and 24/7 monitoring keep your VoIP communications secure and compliant at all times.

Support gaps cause frustration. With 24/7 helpdesk and 80% first-call resolution, your questions are answered and issues solved quickly, any time.

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Discover What Clients Say About Their Communication Transformation

Our Clients

Detailed VoIP & Unified Communications Service Breakdown

Comprehensive, secure, and scalable communication solutions

Cloud VoIP Phone Systems
Reliable Cloud VoIP Telephony

Experience advanced VoIP telephony designed for reliability, clarity, and ease of use. Norterra Tech’s experts configure and manage your cloud-based phone system, enabling flexible call routing, voicemail-to-email, and seamless integration with your existing workflows. Enjoy crystal-clear call quality, robust uptime, and tailored features that support remote, hybrid, and in-office teams, backed by 24/7 support for continuous business operations.

Unified Messaging Tools
Integrated Messaging & Collaboration

Streamline collaboration with instant messaging, video conferencing, and file sharing, all within a unified platform. Your teams benefit from real-time communication tools that foster faster decision-making, reduce email overload, and improve project coordination. Features are customized for your organization’s workflow and compliance needs, ensuring security and productivity.

Onboarding & Migration
Rapid, Hassle-Free Onboarding

Accelerate setup and minimize disruption with Norterra Tech’s proven onboarding process. Dedicated specialists manage your migration, user training, and platform integration, getting your teams up and running in three weeks or less. This process ensures a smooth transition so you realize value from day one.

Security & Compliance
Enterprise-Grade Security & Compliance

Stay protected with enterprise-grade security and compliance measures, including CMMC certification. Your communications are monitored 24/7, with proactive threat detection and rapid response to any incidents. Regular updates and best-practice configurations keep your data and conversations safe from evolving risks and breaches.

Monitoring & Optimization
Continuous Optimization & Support

Benefit from ongoing optimization and proactive monitoring. Norterra Tech’s team leverages 30 years’ combined IT experience to identify, resolve, and prevent issues, leading to a 30-40% reduction in IT incidents within the first three months. Continuous improvements keep your unified communications platform running at peak performance.

Scalability & Licensing
Scalable Growth & Flexible Licensing

Scale confidently as your business grows. Norterra Tech supports over 2,000 companies and 3,000+ end-users, offering flexible licensing, device management, and feature upgrades to match your evolving needs. Your unified communications environment adapts seamlessly to new users, locations, and technologies without added complexity.

Our Partners

See the Impact: Proven Results from Unified Communications

2,000+
Supported companies worldwide
80%
First-call resolution rate
3
Average onboarding time (weeks)
VoIP and Unified Communications Services

Drive Seamless Collaboration Across Teams and Locations

Gain a strategic edge with VoIP and unified communications that unite your business across locations and devices. Norterra Tech delivers secure, enterprise-grade solutions tailored to your needs, ensuring calls, video, and messages are always clear and reliable. With proven onboarding processes, industry certifications, and 24/7 support, your teams stay connected and productive, no matter where work happens.

Unlock Efficiency, Security, and Measurable IT Savings

  • Reduce IT complexity with a single, unified platform for calls, video, and messaging.
  • Accelerate onboarding, get fully operational in three weeks or less.
  • Benefit from 24/7 helpdesk and systems monitoring for uninterrupted service.
  • Protect sensitive communications with CMMC-certified security.
  • Experience up to 40% fewer IT issues in the first three months.
VoIP and Unified Communications Services
VoIP and Unified Communications Services

Experience Unmatched Support and Proven Performance

Every minute counts in business communications. With Norterra Tech, you’re supported by a helpdesk that resolves 80% of issues on the first call and consistently achieves 100% customer satisfaction. Whether scaling up, troubleshooting, or optimizing performance, you receive expert guidance and continuous monitoring, ensuring your unified communications deliver real business value.

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Empower your business with secure, responsive, and cost-effective communications today.

Find Answers to Common Unified Communications Questions

How does VoIP differ from traditional phone systems?

Experience seamless communication with advanced VoIP solutions tailored to your business. You benefit from crystal-clear calls, easy scalability, and integrated messaging across devices. Unified communications streamline collaboration, reduce downtime, and deliver consistent quality, supported by 24/7 helpdesk assistance and 99% call answer rates. Enjoy reliable, secure connectivity that empowers your teams to work smarter, wherever they are.

Is it difficult to switch to a unified communications platform?

Transitioning is fast and hassle-free. You get set up in three weeks or less, minimizing disruption to your daily operations. Dedicated onboarding specialists guide you through every step, ensuring your teams are trained and fully operational. Plus, robust support and monitoring keep things running smoothly, so you enjoy the benefits of unified communications from day one.

How secure are VoIP communications?

Your VoIP and unified communications system is protected using industry-leading security protocols and CMMC-certified practices. This means your data and conversations stay secure, with 24/7 systems monitoring and rapid response to any threats. You gain confidence knowing your communications are safeguarded against evolving risks and breaches.

What kind of support is available if issues arise?

You receive personalized support any time you need it. With a 24/7 helpdesk and an average 5-minute call response, your issues are resolved quickly, often on the first call. This high standard of service ensures your business remains connected and productive, even during critical moments.

Can this system scale as our business grows?

Unified communications help you cut costs and reduce IT complexity. By consolidating tools into a single, efficient platform, you see up to 30-40% fewer IT issues in the first three months. Ongoing optimization keeps your communication systems running at peak performance, maximizing both value and productivity for your organization.