Get people-first IT services built around your business needs, delivered by real experts and available at the click of a button.
Norterra’s IT services keep your business secure, reliable, and efficient.
Count on us to go beyond fixing issues. We prevent them, align technology with your goals, and deliver clear communication that empowers your team.
With proactive support and embedded security, you gain stability, productivity, and peace of mind.
Years of combined experience
IT helpdesk support and monitoring services
End-users supported
Call answer rate to serve you better
Gain access to proven technologies, resources, and experts that allow you to operate the way you want to.
Stay productive with proactive managed services that reduce issues, improve reliability, and provide consistent support.
Boost efficiency with secure cloud solutions that simplify collaboration, protect data, and scale effortlessly with growth.
Safeguard data with always-on cybersecurity that prevents breaches, adapts to threats, and keeps your business compliant.
Get fast issue resolution with a team that responds in 5 minutes on average, and maintains a 99% customer satisfaction rating.
Plan with confidence using IT consulting and fractional CIO services that align technology with strategy, goals, and budget.
Empower your IT team with co-managed services that ease daily burdens, strengthen coverage, and add flexible expertise.
Reach new levels of efficiency and productivity with help from a trusted managed IT provider.
I recently connected with NTG and Jeremy Williams to help me build an internal Service Desk team and process. Jeremy is an exceptional leader and person; he understands the people and the challenges and works collaboratively to find winning solutions. I highly recommend this organization.
As we go through a major transformation in our organizational structure and processes, I appreciate Norterra’s assistance in keeping our team on track and facilitating change management. I also value how their industry experience gives us confidence in implementing these changes.
Norterra Tech has been invaluable. As my business has expanded, Norterra has supported us at every stage. They not only meet our needs but also provide the expertise required to maintain efficiency and effectiveness…
Find out how we can help streamline, secure, and simplify your IT
Unplanned downtime and recurring IT issues slow growth. Our managed IT services reduce disruptions by 30-40% in the first three months, thanks to proactive monitoring and built-in security.
With a Minnesota-based team that knows your environment, you gain consistent support and clear communication that keeps operations smooth. The result is stability, higher productivity, and the peace of mind that your technology won’t hold you back.
Break-fix IT services leave businesses reacting after the damage is done. Our managed IT services replace that cycle with proactive monitoring, strategic planning, and co-managed options designed specifically for SMBs and mid-market companies.
Instead of chasing tickets, your business gains IT services aligned with growth goals, backed by veteran-led accountability. It’s enterprise-grade support tailored locally, removing noise and giving your team confidence in every decision.
Meeting compliance standards while fighting evolving cyber threats is overwhelming. Our experts embed security into every service. EDR, MDR, and 24/7 SOC coverage come standard, not as upsells.
With CMMC and ITIL certifications, plus compliance support for HIPAA, NIST, and more, your business gains enterprise-level defense without enterprise-level cost. Security becomes part of your daily operations, keeping sensitive data safe and audits stress-free.
When IT gaps threaten productivity, waiting months for support isn’t an option. That’s why the onboarding process for our managed services lasts 3 weeks or less, so critical systems are stabilized quickly.
A structured process ensures smooth handoffs, documentation, and security setup from day one. With 24/7 monitoring and a 99% call answer rate, your team gets immediate support, preventing setbacks and restoring confidence in your IT foundation.
Internal IT teams often get stuck handling repetitive requests instead of focusing on strategic projects. Managed IT services offer co-managed support, alleviating daily tasks. This includes help desk tickets, monitoring, and routine fixes, allowing internal staff to focus on high-value initiatives.
With extra expertise and coverage in place, the department becomes stronger without requiring additional full-time hires, giving businesses the flexibility to scale smarter.
